They claimed to be from Yahoo Customer care asking you to update your account by filling in the blanks of the requested information like your username, password, date of birth, occupation and country of residence. If you'll not reply, they warned that your account will be suspended.
DON"T BE FOOLED!
I replied an email like this before and after that I couldn't open my yahoo email. My friends are calling me, informing me that they received an email that I'm stucked somewhere in UK and that I'm in dire need for help and financial assistance. Here's the rest of the story.
The good thing is, I retrieved my email after contacting the Yahoo customer care. But before that I always access my account so that it will be LOCKED over and over again so that both me and the hacker couldn't open my account. Here's the rest of the story.
Thanks to Yahoo customer care for their efficient service. I used my yahoo account for almost a decade and it's hard to just give it up. If you experience the same thing here's what I can suggest:
1. Report immediately to yahoo customer care that you couldn't use your account and your password doesn't work. For me, I informed them I was able to reply to a phishing email which claimed to be from Yahoo and after that my account was used to send "HELP" messages to all the people in my address book and I couldn't logged in.
2. Submit all details of your account as much as you can remember. It's the information you used upon registration- birthday, country/territory, and postal code. These were all changed by the hacker except the birthday coz it's kept on file. I'm honest to tell the Yahoo Customer Care that I forgot the Security Question that I created but if they could give it to me, I could give them the correct answer. They're able to produce the Security Question which I made upon registration and I gave them the answer.
3. Be persistent. Once you followed the instructions given and still it doesn't work, don't hesitate to contact the Verification department .
I written this down because a friend of mine experienced the same thing just yesterday. She couldn't open her facebook account and blog too. Maybe because, she's using the same username and password for all those accounts. It would be better if you create different passwords for all your social networking accounts and write down your passwords in your personal notebook for safekeeping.
Hope my friend's account will be retrieved sooner.
Happy Sunday!
Thanks to Yahoo customer care for their efficient service. I used my yahoo account for almost a decade and it's hard to just give it up. If you experience the same thing here's what I can suggest:
1. Report immediately to yahoo customer care that you couldn't use your account and your password doesn't work. For me, I informed them I was able to reply to a phishing email which claimed to be from Yahoo and after that my account was used to send "HELP" messages to all the people in my address book and I couldn't logged in.
2. Submit all details of your account as much as you can remember. It's the information you used upon registration- birthday, country/territory, and postal code. These were all changed by the hacker except the birthday coz it's kept on file. I'm honest to tell the Yahoo Customer Care that I forgot the Security Question that I created but if they could give it to me, I could give them the correct answer. They're able to produce the Security Question which I made upon registration and I gave them the answer.
3. Be persistent. Once you followed the instructions given and still it doesn't work, don't hesitate to contact the Verification department .
I written this down because a friend of mine experienced the same thing just yesterday. She couldn't open her facebook account and blog too. Maybe because, she's using the same username and password for all those accounts. It would be better if you create different passwords for all your social networking accounts and write down your passwords in your personal notebook for safekeeping.
Hope my friend's account will be retrieved sooner.
Happy Sunday!
2 comments:
You are the second person I know that got hacked like this. It also happen to a fellow blogger, good thing I just ignore the email because I know him personally and later on he blogged about it.
that's why it's good to have a multiple email with different names and added it all in your address book,so just in case you get hack, you will received your own email as well and be aware of it.
I blogged about this a couple of days ago, I blog about how hackers hack accounts its very common these days so beware. I was wondering maybe you would like to join my contest Thanks.
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